Answers before
you have to ask.

FlowNest Workspace is productivity and workflow software. It brings projects, tasks, clients, files and automations into one dark-mode workspace so you stop switching between five different tools to finish one job.

Independent professionals, freelancers, consultancies and small teams of up to a few dozen people who need structure without the overhead of enterprise software.

Each plan is purchased as a workspace licence through the basket and secure Stripe checkout. The plan you buy determines your seats, project limits and storage allowance.

Access details are issued within one business day of a successful payment. Most customers have their first workspace structured in under an hour using the starter templates.

No. Everything is configured from the interface. Automations are built from plain-language recipes rather than code, and API access is optional for the plans that include it.

Yes. You can move up to a larger plan at any time and your existing projects, files and automations move with you.

Data is stored on UK and EU based infrastructure with encryption in transit and at rest. Only the people you invite to your workspace can see your content.

Yes. Projects, tasks and client records can be exported to CSV, and files can be downloaded in bulk at any time.

All major credit and debit cards through Stripe. Card details are entered directly into Stripe's secure payment form and never touch our servers.

Yes. Payments are handled by Stripe using an embedded secure payment form on our own domain. We never see or store card numbers.

Refund eligibility is set out in full in our Refund Policy. Contact us within the stated window and we will review your request promptly.

Yes. The basket supports multiple plans and quantities, which is useful if you are purchasing for separate departments or client workspaces.

Business Workflow Hub and above include a guided onboarding session. All plans include documentation, templates and email support.

Standard support responds within two business days, priority support within one business day, and higher tiers have a named contact or executive support line.

Yes. The workspace is fully responsive and works in any modern mobile browser, so you can review tasks and approve work away from your desk.

Yes. Client portal links let you share a controlled view of a project without giving clients access to your whole workspace.

Your workspace becomes read-only rather than being deleted immediately, giving you time to export everything you need. Details are in the Software Access Policy.

Email us and we will acknowledge it within five business days. The full process is documented in our Complaints Procedure.